FAQs

Shilajit is a natural resin-like substance collected from high-altitude mountain rock, characterised by its fulvic acid and mineral content. It has been used in traditional practices across the Himalayan region for centuries.

Our shilajit is collected in the Karakoram range of the Himalayas, purified over six months in cold spring water and sun-dried without heat. Independent laboratory reports are published on our Lab Testing page.

Shilajit is a traditional food supplement taken for its naturally occurring fulvic acid, minerals and trace elements. UK advertising rules do not permit us to make health claims for shilajit, so we let the composition speak for itself: our shilajit is analysed by an independent laboratory and the reports are published in full on our Lab Testing page.

For resin, dissolve a pea-sized portion (around 0.5g to 1g) in warm — not boiling — water, tea or coffee, once daily. For liquid drops, follow the dosage instructions on the label.

Shilajit is considered safe for most people when consumed in recommended amounts. However, as with any supplement, it's important to consult with a healthcare provider before starting, especially if you have underlying health conditions or are taking other medications.

Orders can be placed directly through our website. Simply select the products you wish to purchase, add them to your cart, and follow the checkout process.

We accept various payment methods, including credit/debit cards, PayPal, and other digital wallets. All transactions are securely processed.

Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress online.

At Shilajit Global, our goal is to provide our customers with the highest quality products and services. We understand that sometimes things don't go as planned, and you may need to return your purchase. In such cases, we have a returns policy in place that adheres to Google policies.

Returns Policy: You have the option to return the product within 30 days of receiving it. To be eligible for a return, the product must be in its original condition and packaging, unopened, and with all seals intact. Please contact our customer service team via email at info@shilajitglobal.com to initiate a return (must add RETURN & Order number in email title). Once we receive the returned product and confirm its original condition, we will issue a refund.

Exceptions: Please note that we do not accept returns for the following items:

• Products with broken seals that may risk contamination and require disposal
• Opened, used, or damaged products
• Customized or personalized products
• Gift cards

Additionally, we reserve the right to refuse any return request that does not comply with our policy, as this is a food supplement where hygiene and contamination factors are critical.

Thank you for choosing Shilajit Global, as your shopping destination. If you have any questions or concerns regarding our returns policy, please feel free to contact us.